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Frequently Asked Questions

Where is my order?

We know you’re excited to get your hands on your Gecko Coffee! Once your order ships, you’ll receive an email with a tracking number so you can follow it every step of the way. If you haven’t received your tracking info or need help, feel free to reach out—we’re always here to assist!

How do I track my order?

Tracking your order is easy! Just check your shipping confirmation email for a tracking link. If you can’t find the email or need some help, no worries send us a message, and we’ll be happy to assist you in no time.

Do you ship internationally?

Currently, we only ship within the continental U.S., Alaska, Hawaii, and U.S. territories. We hope to expand soon! Stay tuned, and feel free to reach out if you have any questions about shipping.

How do I prepare Gecko Coffee?

Super easy! Just tear open a single-serve stick, add it to cold (or hot!) water, stir, and enjoy! No brewing equipment, no fus just smooth, delicious cold brew anytime, anywhere. Need more tips? We’re happy to help!

100% Satisfaction Guaranteed

We’re confident you’ll love Gecko Coffee, but if for any reason you’re not satisfied, let us know, and we’ll make it right.

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